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Global Infrastructure

Forty-two points of presence. One private backbone.

Traffic enters at the nearest edge and stays on infrastructure we operate until the final carrier handoff — which is why we can tell you exactly where a call went.

 

Core PoP & SBC cluster
Regional coverage footprint
Private backbone link
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Points of Presence
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Countries Terminated
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Countries for Numbering
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Direct Carrier Interconnects
Regional Detail

Where the grid touches ground

Each region runs a paired core with independent SBC clusters, so a metro-level failure never takes a region offline.

North America — 14 PoPs

Ashburn, Chicago, Dallas, Los Angeles, New York, Seattle, Miami, Toronto, Montréal and more. Full STIR/SHAKEN attestation on outbound, with toll-free and local DID inventory in all fifty states plus Canadian provinces.

  • Median in-region latency: 19 ms
  • Canadian data residency available

Europe & UK — 12 PoPs

London, Frankfurt, Amsterdam, Paris, Madrid, Milan, Stockholm, Warsaw and Dublin. EU traffic, recordings and CDRs stay within European clusters under documented processing agreements.

  • Median in-region latency: 13 ms
  • GDPR-aligned residency by contract

Asia-Pacific — 10 PoPs

Singapore, Tokyo, Hong Kong, Seoul, Mumbai, Jakarta, Manila and Sydney. Regional routes engineered specifically for the post-dial delay sensitivity of APAC mobile termination.

  • Median in-region latency: 21 ms
  • Licensed ILD partners in regulated markets

Middle East, Africa & LATAM — 6 PoPs

Dubai, Lagos, Johannesburg, São Paulo, Bogotá and Mexico City. The hardest markets to do properly — which is exactly why we terminate through licensed local interconnects rather than grey transit.

  • Local licensing or partnership in every market
  • Mobile termination with verified CLI where permitted
Global Numbering

Number availability at a glance

A sample of our inventory. Full country-by-country availability, regulatory requirements and porting timelines are in the coverage portal.

MarketLocal DIDNationalToll-FreeMobilePorting
United States2–5 days
United Kingdom5–10 days
Germany×10–15 days
Singapore×7–14 days
Australia5–10 days
Brazil××15–20 days
United Arab Emirates××On request
South Africa×10–14 days

Some markets require proof of local presence or a registered address before numbers can be assigned. Our regulatory team handles that documentation as part of onboarding.

Reliability Engineering

What 99.999% actually requires

Five nines is twenty-six seconds of monthly downtime. You do not get there with a spare server — you get there with topology.

  • Paired cores per region with independent power and transit
  • Anycast SIP signalling with sub-second regional failover
  • Minimum three carrier paths per major destination
  • Continuous synthetic test calls on every active route
  • Automatic SLA credits — no claim process

< 800 ms

Median time to reroute traffic away from a degrading path.

24/7/365

NOC engineers on shift, not on call. Escalation answered in under 5 minutes.

3+ paths

Redundant carrier routes maintained per major destination at all times.

11 quarters

Consecutive quarters holding the platform availability commitment.

Need a destination we have not listed?

Send us the country codes. If we do not already terminate there directly, we will tell you honestly what our partner path looks like and what quality you should expect from it.